Shipping & Delivery: Things to Know
All orders are eligible for free shipping – without a minimum spend!
Q: Who’s the carrier?
Q: Where do you ship?
A: All U.S. Addresses – Alaska and Hawaii, and PO Boxes included.
International friends, please contact us for help finding MegaFood outside of the USA.As of February 2020, we no longer ship to APO/FPO address, please contact us for help finding a retailer who ships to APO/FPO addresses.
Q: How quickly can I expect my vitamins to arrive?
A: 2-Day Shipping is available for all physical street addresses.
PO Boxes ship via FedEx SmartPost. Allow 1-2 weeks for these deliveries to arrive, giving time for FedEx to give it to USPS before it reaches you.
Q: How fast will my order process?
A: Here’s a cheat sheet of factors to consider when calculating your package’s ETA:
- Orders ship and deliver Monday through Friday. We don’t ship on weekends or holidays.
- Orders placed before 12 pm ET will be shipped the same day. Waited past noon? We’ll get on it by the NEXT business day.
- Orders deliver by 8 pm (local time) to most addresses.
Q: What is the fastest shipping option?
A: No one ever plans to run out of vitamins, but… it happens. Expedite your order to overnight shipping for $10 more**. And while you get to enjoy the perks of faster delivery, all the same parameters apply as noted in the shipping parameters above.
**PO Boxes and orders outside of the contiguous 48 states (i.e., AK, HI and US Territories) are not eligible for overnight delivery.
Q: How will my order be packaged?
A: Our amber glass bottles and jars, pouches and boxes will be carefully wrapped and padded with love! Helpful to know: your order may come in more than one box.
Q: Who should I contact if I have a problem?
A: We sure hope you never experience an issue… but if you do, our friendly Customer Experience team (800-848-2542) is ready to make it right. Contact them for order or shipping status. They are also there to help with product guidance.
We hope you enjoy your online shopping experience!
Curious about refunds and returns? We have you covered there, too.